Terms & Conditions

entire agreement

Acceptance of our merchandise also represents acceptance of our terms and conditions.

controlling terms

Purchase of all products is on a COD basis. All goods remain the property of Sunstate Therapy Supplies & Training until such time as payment is received in full. All products are despatched at purchaser's risk unless insurance is requested at the time of purchase. Freight is payable by the purchaser.

acceptance of orders

Sunstate Therapy Supplies & Training reserves the right to accept or decline any order.

prices

Whilst every care has been taken in the preparation of information contained on this site, Sunstate Therapy Supplies & Training will not be bound by any errors or omissions. Prices are subject to change without notice.

delivery

Freight is payable by the purchaser.

transportation and risk of loss

All products are despatched at purchaser's risk unless insurance is requested at the time of purchase.

taxes

GST is included in pricing & payable at the time of purchase. Any purchaser with exemptions for GST must pay the GST inclusive product price and then submit a claim for the GST amount to the Australian Taxation Office as per their requirements.

warranty and disclaimer

Sunstate Therapy Supplies & Training warrants all products in accordance with the relevant consumer protection requirements. No warranty is provided for products that have been incorrectly used or damaged by the purchaser.

limitation of liability

Liability is limited in accordance with the relevant consumer protection requirements.

return of material

No claims in respect of goods will be accepted by Sunstate Therapy Supplies & Training unless made within 7 days of invoice date. At the discretion of Sunstate Therapy Supplies & Training written notification of a claim may also be required. Returns must be authorised by Sunstate Therapy Supplies & Training, and upon such authorisation will be subject to inspection prior to acceptance. Stock returned may be subject to a handling/restocking charge as determined by Sunstate Therapy Supplies & Training. Freight on returns is the responsibility of the client.

indemnity

The purchaser fully indemnifies Sunstate Therapy Supplies & Training, including their staff, against any claims that may be lodged as a result of the incorrect use or abuse of any product, equipment or goods purchased from Sunstate Therapy Supplies & Training.

payment

The purchaser must pay for all goods in full prior to collection or shipping of their order.

governing law and arbitration

Sunstate Therapy Supplies & Training is bound by the relevant Australian state and federal laws and codes applicable.